Very timely and professional. Got the job done and communication so great! Thank you!
Overall Experience
Chagrin Falls, Ohio
05/02/2024
Fast, friendly, highly competent service,
Overall Experience
Sue K
Painesville, Ohio
05/02/2024
Corina is the best! Knowledgeable with quick answers and on the spot diagnosis! Prepared with kit to take care of a common issue with Whirlpool dryer during same appointment. Efficient, personable and the one we always ask for when we have a problem with our appliances!
Overall Experience
Customer
South Euclid, Ohio
05/02/2024
I would high suggest/recommend when technician comes out to repair a working appliance with the customers food in it that they at least wash their hands before touching the customers food or preferably use sanitary gloves. Also it’s probably not the best idea to test the outside fridge water dispenser and let the water run down the fridge to the floor. The tone and diagnoses of the technician was very condescending.
Hello!
Thank you for bringing this to our attention. We sincerely apologize for the experience you had with our technician. Providing excellent service, including respect for your home and belongings, is our top priority. We take your feedback seriously and will address these concerns with our team to ensure that future visits meet our high standards. If there's anything else we can do to make this right, please don't hesitate to reach out to us directly. We appreciate your business and the opportunity to improve.
Thank you!
The Fred's Team